A. Service Shop - This shop is an on-site evaluation for businesses with concerns about employee performance. We will customize your evaluation form to meet your specific requirements, down to the last detail. ** 

B. Comparison Shop - These shops are performed at your competitors’ location(s) to provide you with information such as pricing,  service and performance levels of your competition. This shop is very effective and recommended for those businesses who seem to be in a “slump”.  

C. Audit Shop - This shop is usually requested by the corporate office to investigate and evaluate criteria such as franchise compliance. * 

D. Integrity Shop - This shop is for evaluating cash flow procedures to assess and monitor theft.* 

E. Off-Site Shops - a.k.a. Mystery Calls - Used primarily to evaluate employee telephone sales techniques and customer service, including speech, grammar, salesmanship and enthusiasm. Taped conversations are available to the clients for review and employee consultation/training. *** 

CLICK HERE TO REQUEST A MYSTERY SHOPPER
FOR YOUR BUSINESS

*Can be included in a Service Shop. 
**Mystery Renters Also Available 
***Based on applicable governing state laws.