Lori Reeve Niemczyk is the owner and founder of A Top Shop!, a Colorado based customer service evaluating company, providing superior services to clientele in the United States & Canada since 1992.  As a leader in the mystery shopping industry, A Top Shop! has been instrumental in providing client feedback to increase ROI, track and document onsite management and employee integrity, sales skills and job performance, through phone calls and in person evaluations.  Industries served:  Professional Sporting Events/Arenas, Hotels & Resorts, Restaurants, Auto Dealerships, Casinos, Retail, Self Storage, Casinos, Apartments & Home Builders, Banks & Lending Institutions, In-Home Repairs & Plumbing, Home Deliveries, Airlines & Airport Services, Restaurants, Bar/Lounges, Malls, High End Retail and Parking Services.

Publications:

October 10, 2010 / Inside Self Storage: By Lori (Reeve) Niemczyk
Do Customers PREFER Your Business?
Mystery Shopping Gauges Self-Storage Sales and Service Skills
 
 
January 17, 2006 / Reading Eagle:  By Dan Kelly:
Mystery Shoppers - Just Looking?  Not Hardly
 
December 1, 2004 / Inside Self Storage: By: Lori (Reeve) Niemczyk:
Hey, What’s Your Handicap?
 
June, 2004 / Mini-Storage Messenger:  By Lori (Reeve) Niemczyk:
Can Your Store Benefit From Mystery Shopping?
 
February 2004 / Mini-Storage Messenger: By Lori (Reeve) Niemczyk:
Calling All Managers…Is Your Telephone Technique Up To Par?
 
 
November 1, 2000:  Inside Self Storage: / By Jim Chiswell:
Vendor Profile:  A Top Shop! 
Measuring results in self-storage

 


Workshops & Seminars

Las Vegas, NV: Paris Hotel & Resort: March 14-16, 2011: 
ISS World Expo:  Speaker:  Lori (Reeve) Niemczyk:
 
 
 

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