A Top Shop Frequently
Asked Questions (FAQs)
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What are
your shops located?
How can I apply to be a shopper?
Do you have other shopping opportunities
available?
What happens once I fill out an online Application?
Do you post shopping jobs?
Do I have to accept all shops that I am offered?
If I decline a shop, will I still be offered future shopping opportunities?
When will I be paid for my shops?
Why do you require my Social Security Number in my Application?
Why do you require my Driver’s License and Auto
Insurance information on my Application?
How do I become a “Certified” Shopper?
I am registered with A Top Shop! but I have not received
any shop offers.
How do I update my email address or other information in my application?
What if I don't have a Driver's License but I use Public Transportation?
Where are your shops located?
We have shops in cities located in these states:
Arizona, California, Colorado, Florida,
Georgia, Hawaii, Idaho, Maryland, Massachusetts,
Michigan, Montana, Nebraska, New Jersey, New York, Nevada**,
North Carolina,
Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah,
Washington.
And, in Canada.
**Shoppers
in Nevada must be licensed private investigators.
How can I apply to be a shopper?
Click here to apply now.
Do you have other shopping opportunities available?
If you reside in the Denver Metro area and would be interested in our "mystery
calling" opportunities, please email calls@atopshop.com.
This is a great way to earn extra income on a very flexible schedule.
If you
like to role play and like to talk on the phone, this is an opportunity
you will want to take advantage of.
What happens once I fill out an online Application?
Once you have filled out our Online Application, your information will
be entered into our database of shoppers. You will be sent an automated
confirmation email that will give you a shopper number with our company
as well as instructions on how to change your personal information in
your Application if you should need to update that information at any
time. If you do not receive a confirmation email giving you a shopper
number, then your information was not entered in our database and you
will need to reapply. Make sure when you fill out the application that
you list the individual city names where you would like to shop and do
not use “Metro Area” or “Surrounding Areas” in
the Cities field. All of our shops are scheduled by a search for a specific
City name.
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Do you post shopping jobs?
A Top Shop! uses schedulers to make sure that all of our shops are scheduled
and completed in a timely manner. Once you are in our database, you
will be contacted at your email address by our schedulers when there
are shopping opportunities in the cities you specified on your application.
We do not guaranty that you will receive work from our company.
Do I have to accept all shops that I am offered?
If you are presented with a shopping opportunity, you have the option
of accepting the shop by replying to the email or if the opportunity
does not interest you, simply do not respond to the email, thus declining
the shop. If you do accept a shop with our company, we expect that
you will complete it in a timely and professional manner. If you fail
to do so, we will exercise our right to exclude you from further shopping
opportunities.
If I decline a shop, will I still be offered future shopping opportunities?
Declining a shop will not affect you being contacted for future shops.
When will I be paid for my shops?
You must be registered in our database to get paid for your shops, so
please fill out the online application.
Our accounting department sends shopper payments on the 15th of each
month. Make sure you sign and fax your Invoice/Instruction Sheet to
720-283-8366 for payment. Please allow up to 45 days to receive your
payment before you contact our accounts payable department. If you
have not received a payment after 45 days, please email our Accounts
Payable Department at: ap@atopshop.com. Be sure to include all shop
information, i.e., location, date, shopper name (First AND Last), address
and phone number.
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Why do you require my Social Security Number in my Application?
We require your SS# because you are an independent contractor and we
send out 1099’s each year for tax purposes. We have thousands of
shoppers in our database and it would be extremely time consuming to
track down the Social Security Number of each shopper that works for
us during the year. That is why we require that information at the time
you sign up with us to shop. It is secure and confidential and used for
tax reporting purposes only.
Why do you require
my Driver’s License and Auto Insurance information
on my Application?
Your driver’s license information and auto insurance information
are required because you are an independent contractor performing shops
for A Top Shop! Clients. You must be legally licensed and insured according
to the laws of the state you reside in to perform these services.
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How do I become a “Certified” Shopper?
A Top Shop! supports and highly recommends mystery shopper certification!
We prefer to use shoppers that are MSPA certified. If you have already
obtained certification, please make sure that you register that information
on your application. If you are not MSPA certified, you can obtain information
on certification at: www.mysteryshop.org/certification.php. Certification
is a great way to get your mystery shopping skills sharpened so that
you can be a successful shopper for the companies that hire you.
I am registered with A Top Shop! but I have not received any shop offers.
If you have applied previously to our website and have not been contacted
for shops, it is probably because we do not have any opportunities in
the cities you requested at this time, or because the cities listed do
not require continuous/ongoing shops. Please continue to check our
website as it is updated regularly with cities where we have shopping
opportunities.
Your information may have been deleted from our database due to missing
and/or inaccurate information on your Application. We recommend that
you keep your personal information updated so that you are available
to receive shops.
You may update and/or change your personal information by
clicking
here and entering your email address and password that you created when you
signed up. If you have forgotten your password or do not know it, you
may also go to this link and have a new one emailed to you.
How do I update my email address or other information
in my application?
You may change your personal information by
clicking
here
and entering your email address and password that you created when you
signed up. If you have forgotten your password or do not know it, you
may also go to this link and have a new one emailed to you.
What if I don't have a Driver's License but I use Public Transportation?
If
you do not have a valid driver's license and use public transportation
to do your shopping, please indicate that in the blank space underneath
the request for driver's license number. Do not check the box that indicates
you do have a driver's license.
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